Privacy Policy

Here is your finalized Privacy Policy for Signac Pens, with the domain updated to www.signacpens.com and all formatting professionally structured:

Privacy Policy – Signac Pens

Your Privacy is Our Priority

At Signac Pens, we are committed to protecting the privacy and security of our customers. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase on our website (www.signacpens.com).

By accessing or using our website, you agree to the terms of this Privacy Policy. Any updates will be posted on this page, and changes will apply on a forward-looking basis only.

1. Information We Collect

To process your orders and provide a seamless shopping experience, we collect the following personally identifiable information:

  • Full Name

  • Shipping & Billing Address

  • Phone Number

  • Email Address

  • Country, State, Zip Code

  • Order Details and Preferences

In addition, our system may automatically collect technical data such as:

  • IP Address

  • Browser Type and Version

  • Operating System

  • Referral Source and Time Zone

  • Pages Visited and Site Navigation Patterns

This technical information is used to improve the user experience and understand visitor behavior on our site.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To process and fulfill your orders

  • To send you order confirmations and shipping updates

  • To respond to your customer service queries

  • To personalize your user experience on our website

  • To send you updates, offers, and newsletters (if subscribed)

We do not rent, sell, or share your personal information with any third-party marketing agencies.

3. Information Sharing

We may share your information with third parties only in the following circumstances:

  • With trusted service providers (e.g., courier partners, payment gateways) solely for fulfilling your order

  • As required by law enforcement, regulatory authorities, or to comply with legal obligations

  • To detect and prevent fraud, security breaches, or illegal activities

  • To protect the rights and safety of our customers, employees, and affiliates

We do not sell or distribute your personal information for marketing purposes.

4. Data Access and Control

Your data is accessible only to a limited number of authorized Signac Pens personnel and trusted partners under confidentiality agreements. You can review and update your personal details anytime by logging into your account and using the Edit Profile feature.

5. Security of Your Data

We take appropriate technical and organizational measures to safeguard your personal data. These include:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and anti-malware software

  • Restricted internal access to sensitive data

  • Regular monitoring and audits of our security systems

6. Use of Cookies and Tracking Technologies

Our website may use cookies and tracking tools to enhance functionality and tailor content to user preferences. These tools collect non-personal data such as:

  • Browser type

  • Pages visited

  • Time spent on the site

  • Referring URL

Cookies do not collect personally identifiable information unless you have voluntarily submitted it. You may disable cookies through your browser settings, although some features of the site may become unavailable.

7. Email Communication and Opt-Out

We may use your email address to send order confirmations, shipping updates, and newsletters (if you’ve opted in). You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any of our emails.

8. Information Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purpose for which it was collected

  • Comply with legal, accounting, or regulatory requirements

  • Support potential returns, exchanges, or customer service needs

Once no longer needed, your data is securely deleted or anonymized.

9. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

10. External Links

Our website may contain links to third-party sites. This privacy policy applies only to information collected by Signac Pens. We are not responsible for the privacy practices or content of other websites.

11. Contact Us

For questions, feedback, or concerns regarding this policy or your data:

Email: sales@signacpens.com
Phone: +91 2229275993
Website: www.signacpens.com

12. Updates to This Policy

Signac Pens reserves the right to modify this Privacy Policy at any time. Changes will be updated on this page, and your continued use of the website will signify acceptance of those changes.